Privacy Policy

European College of Innovation (ECI) Ireland Limited
Company No. 802248
69 Melville Cove, Cityside, Dublin, Ireland
Effective Date: 10 June 2026

1. Introduction

European College of Innovation (ECI) Ireland Limited (“ECI Ireland”, “we”, “us”, “our”) is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit https://eci-ireland.ie or purchase our services.

ECI Ireland is the Data Controller for the purposes of the General Data Protection Regulation (GDPR) and the Irish Data Protection Acts.

2. Data We Collect

2.1 Information You Provide

We may collect the following personal data that you provide directly to us:

Name and contact details (email address, phone number, postal address)
Payment information (processed securely via Airwallex — we do not store full card details)
Professional information (job title, organisation, industry sector)
Account login credentials
Course enrolment and learning progress data
Communications you send to us

2.2 Information Collected Automatically

When you visit our website, we may automatically collect:

IP address and browser type
Pages visited and time spent on the site
Device and operating system information
Cookies and similar tracking technologies (see Section 8)

3. Legal Basis for Processing

We process your personal data on the following legal bases:

Contract: To fulfil your purchase and deliver the services you have requested
Legal obligation: To comply with applicable laws and regulatory requirements
Legitimate interests: To improve our services, prevent fraud, and communicate relevant course updates
Consent: Where you have given us explicit consent, such as for marketing communications

4. How We Use Your Data

We use your personal data to:

Process and fulfil your course purchases and enrolments
Process payments securely via our payment provider, Airwallex
Send order confirmations, receipts, and course access details
Provide customer support and respond to your enquiries
Deliver and improve our CPD programmes and digital learning content
Send communications about courses, updates, or events where you have opted in
Comply with legal and regulatory obligations
Detect and prevent fraud or misuse of our services

5. Payment Processing and Airwallex

Payments on our website are processed by Airwallex, a licensed payment service provider. When you make a purchase, your payment card data is transmitted securely to Airwallex and is processed in accordance with their privacy policy and PCI DSS standards.

ECI Ireland does not store, access, or retain your full payment card number, CVV, or other sensitive card authentication data. For more information, please refer to Airwallex’s Privacy Policy at www.airwallex.com.

6. Sharing Your Data

We do not sell your personal data. We may share your data with:

Airwallex — for payment processing
IT and website service providers — for hosting, platform management, and technical support
Email and communication service providers — for delivering course-related communications
FIDEO — our parent educational body, for programme delivery and quality assurance purposes
Legal and regulatory authorities — where required by law

All third parties with whom we share data are required to handle it securely and in accordance with applicable data protection law.

7. International Data Transfers

Your data may be processed outside of the European Economic Area (EEA) by some of our service providers. Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission, to protect your personal data.

8. Cookies

Our website uses cookies and similar technologies to enhance your experience and analyse site usage. Cookies used may include:

Essential cookies — necessary for the website to function
Analytics cookies — to understand how visitors use our site (e.g. Google Analytics)
Functional cookies — to remember your preferences

You can manage your cookie preferences through your browser settings or our cookie consent tool. Note that disabling certain cookies may affect the functionality of the website.

9. Data Retention

We retain your personal data only for as long as necessary for the purposes for which it was collected, or as required by law. In general:

Customer and transaction records are retained for 7 years in accordance with Irish tax and company law
Course enrolment and completion records may be retained for longer where required for CPD certification purposes
Marketing consent records are retained until you withdraw consent

10. Your Rights

Under GDPR, you have the following rights in relation to your personal data:

Right of access — to request a copy of the personal data we hold about you
Right to rectification — to request correction of inaccurate or incomplete data
Right to erasure — to request deletion of your data in certain circumstances
Right to restriction — to request that we limit our processing of your data
Right to data portability — to receive your data in a structured, machine-readable format
Right to object — to object to processing based on legitimate interests or for direct marketing
Right to withdraw consent — where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, please contact us at: info@eci-ireland.ie

We will respond to your request within one month. You also have the right to lodge a complaint with the Irish Data Protection Commission at www.dataprotection.ie.

11. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. These include secure HTTPS connections, access controls, and the use of reputable, PCI DSS-compliant payment processing.

12. Children’s Data

Our services are intended for professionals and organisations. We do not knowingly collect personal data from individuals under the age of 18. If you believe we have inadvertently collected data from a minor, please contact us so we can take appropriate action.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The current version will always be published on our website. We encourage you to review this page periodically.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

European College of Innovation (ECI) Ireland Limited
69 Melville Cove, Cityside, Dublin, Ireland
Email: info@eci.edu.mt
Website: https://eci-ireland.ie